Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.7
Location
9.7
Service
8.8
Dining
8.0
Guest reviews
8.6/10
based on 6 reviews
8.9
8.9/10based on 767 reviews
James
United Kingdom,
March
2024
9.0/10
Staying at this hotel was a wonderful experience. The rooms were clean and comfortable, the service was top-notch, and the location was simply breathtaking. However, the dining options left something to be desired. The facilities were well-kept and enjoyable, making it a great value for the money.
Rooms
9.0
The rooms with balcony and all the amenities were cozy and inviting with a nice waterfall view.
Service
9.0
The service, especially with the receptionist, was outstanding. The staff went above and beyond to ensure a pleasant stay.
Location
10.0
The hotel is nestled amongst trees on the lake shore, offering a tranquil and picturesque setting. It's just near the Giessbach waterfalls, making it a nature lover's paradise.
Dining
8.0
The dining experience, with included Neapolitan pizza, was a highlight. The variety and quality of the food were impressive.
Facilities
9.0
The hotel offers great facilities for guests to enjoy, enhancing the overall stay experience.
Steven
United States of America,
March
2024
8.6/10
My stay at the hotel was truly a mix of highs and lows. The location was stunning, nestled amongst trees on the lake shore, offering mesmerizing views of the Swiss Alps with the super beautiful Giessbach waterfalls. The service was impressive, especially with the receptionist being attentive and helpful. However, the dining experience left much to be desired, with limited options and a lackluster menu. The facilities were well-maintained and added to the overall comfort of the stay.
Rooms
9.0
My room with a breathtaking view of the waterfall was a dream come true. The bathtub added a touch of luxury to the experience.
Service
9.0
The receptionist went above and beyond to ensure my needs were met. Their attention to detail made my stay truly exceptional.
Location
10.0
The hotel's location halfway up a mountain in the Alps was simply magical. I could not ask for a more picturesque setting.
Dining
7.0
Although the food was acceptable, the options were limited and did not fully meet my expectations.
Facilities
8.0
The hotel's facilities were well-kept, providing a comfortable and enjoyable stay for guests.
Justin
United States of America,
November
2023
9.0/10
I had a delightful stay at the hotel! The rooms were cozy with balconies offering a breathtaking waterfall view. The service was exceptional with friendly receptionists always ready to assist. The location, halfway up a mountain in the Alps, was simply stunning. The dining experience with various hot pot dishes was a culinary delight. Although the facilities were top-notch, the price was a bit on the higher end but worth it for the experience.
Rooms
9.0
The rooms were spacious and well-equipped with all the necessary amenities, including a convenient hand basin.
Service
9.0
The receptionists provided exceptional service, making me feel truly welcomed throughout my stay.
Location
10.0
The hotel's location halfway up a mountain in the Alps was absolutely breathtaking, offering a majestic view of the surrounding landscape.
Dining
8.0
The dining experience was excellent with a variety of delicious hot pot dishes served.
Facilities
9.0
The hotel offered fantastic facilities, ensuring a luxurious and comfortable stay.
Dave
United States of America,
November
2023
9.0/10
My stay at the hotel was truly an amazing experience. The location was spectacular, nestled amongst trees on the lake shore, offering a serene and tranquil atmosphere. The service was top-notch with the receptionist being especially helpful and accommodating. The dining options were fantastic, with a great variety of international dishes available. However, the rooms, though clean and comfortable, lacked some expected amenities like a hand basin. Overall, a wonderful stay with a few minor room-related drawbacks.
Rooms
8.0
The rooms were clean and comfortable but missing some expected amenities like a hand basin.
Service
9.0
The service was excellent, with the receptionist being particularly helpful throughout my stay.
Location
10.0
The hotel's location amongst trees on the lake shore was simply breathtaking, offering a serene and peaceful setting.
Dining
9.0
The dining experience was fantastic, with a variety of delicious international dishes served.
Facilities
9.0
The hotel's facilities were great, offering everything I needed for a comfortable stay.
Steve
United Kingdom,
June
2023
8.2/10
The hotel is nestled amongst trees on the lake shore, offering a very beautiful setting. The rooms come with all the amenities you need, including a lovely hand basin, but the view of the waterfall is truly mesmerizing. However, the price may not be the most budget-friendly option for some travelers.
Rooms
9.0
The rooms are equipped with all the amenities you could ask for, including a convenient hand basin. The view of the waterfall from the room is breathtaking.
Service
8.0
The receptionist was incredibly helpful and welcoming. The shuttle service provided added convenience to my stay.
Location
9.0
The hotel is in a very beautiful area, perfect for nature lovers. The proximity to the Giessbach waterfalls enhances the overall experience.
Dining
7.0
The warm dishes served during dining were delicious and satisfying. However, the price for dining might be on the higher side.
Facilities
8.0
The hotel offers excellent facilities to enhance your stay. However, the value for money might not be ideal for budget travelers.
Thomas
United Kingdom,
April
2023
8.6/10
The hotel is set in a stunning location amongst trees on the lake shore, offering a tranquil ambiance. The rooms are cozy and well-appointed, but unfortunately, not all come with a balcony to enjoy the beautiful views. The service is exceptional, especially with the attentive receptionist always ready to assist. The dining experience is delightful with a range of delicious dishes.
Rooms
8.0
The rooms are cozy and well-appointed, but unfortunately, not all come with a balcony to enjoy the beautiful views.
Service
9.0
The service is exceptional, especially with the attentive receptionist always ready to assist.
Location
9.0
The hotel is set in a stunning location amongst trees on the lake shore, offering a tranquil ambiance.
Dining
9.0
The dining experience is delightful with a range of delicious dishes.
Facilities
8.0
The hotel offers a variety of amenities and facilities to ensure a comfortable stay.
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